Top 10 AI Chatbot Platforms for Websites 

AI chatbot is transforming web engagement by answering questions, qualifying leads, and automating support. We ranked the top 10 platforms; starting with botxpert, so you can find the right fit for your website’s needs and budget. 

Looking to Add an AI Chatbot to Your Website? 

Visitors expect instant answers and chatbots to deliver. Whether you’re after a free website chatbot or a premium AI chatbot for websites, these tools boost engagement, streamline customer service, and support your growth. 

Why This List Matters 

We’ve tested each platform on setup ease, AI accuracy, customization, channels, and pricing, so you can confidently choose the best chatbot for my website. 

Top 10 AI Chatbot Platforms for Websites Ranked with Features, Pros & Cons 

Looking to add a free AI chatbot to your website without compromising power, flexibility, or ease of use? Here’s a ranked breakdown of the top 10 AI chatbot platforms that let you deploy chatbots fast starting with botxpert. 

1. botxpert 

botxpert is a no-code chatbot builder designed for businesses that want to create intelligent, branded AI assistants without developer involvement. What sets it apart is its ability to transform existing documents, workflows, and FAQs into fully functional AI bots. 

Key Features 

• No-Code Workflow: Create your chatbot in under 30 minutes, just upload documents or process flows and let botxpert handle the rest. 

• Multi-Channel Deployment: Publish your chatbot to websites, mobile apps, or even WhatsApp. 

• Document-Based Training: Train bots on policies, SOPs, onboarding guides, or claims documents. 

• Custom Branding: Match the chatbot look and tone with your website design. 

• Built-In Compliance: Bots follow the rules in your documents, ensuring accuracy from day one. 

Pricing 

• Free Trial available 

• Custom Pricing based on usage, with enterprise options available 

Pros 

• Extremely fast deployment 

• Ideal for support, onboarding, and internal ops 

• Works with PDFs, FAQs, and structured flows 

• Fully editable without coding 

Cons 

• Limited public integrations (API in progress) 

• Not aimed at entertainment/general-purpose chat 

2. Chatling 

Chatling is a powerful AI chatbot platform that learns directly from your business data like FAQs, documents, and websites. It’s ideal for small businesses looking to launch an AI assistant without the need for manual scripting. 

Key Features 

• Generous Free Plan: Train your bot on up to 500,000 characters. 

• Drag-and-Drop Builder: Intuitive visual interface for building bots. 

• Blocks System: Customize chatbot flows with powerful interaction elements. 

• Custom Data Training: Ingests websites, PDFs, and sitemaps. 

• NLP + Multilingual Support: Understands queries across different languages. 

• Analytics + Version Control: Track performance and manage chatbot iterations. 

Pricing 

• Free Plan with unlimited chats 

• Starter at $25/month 

• Ultimate at $99/month 

Pros 

• Easy-to-use visual builder 

• GPT-4 access 

• Flexible training options 

• API integration support 

Cons 

• No live chat option 

3. IntelliTicks 

IntelliTicks blends AI with human touch to boost lead conversions via smart chatbot interactions. It focuses on customizing responses to improve lead quality. 

Key Features 

• Personalized Messaging: Uses visitor context (page, time, location) to tailor messages. 

• Gradual Data Collection: Captures lead info step-by-step in real-time chats. 

• Lead Alerts & Reports: Identify hot leads and performance insights instantly. 

Pricing 

• Free Plan available 

• Paid tiers: $25/month (Starter), $99/month (Standard), $299/month (Plus) 

Pros 

• Smart, personalized engagement 

• Lead scoring features 

• FAQ automation 

Cons 

• Slight learning curve 

• Manual performance review needed 

• Higher pricing tiers for full feature access 

4. Manychat 

Manychat is ideal for ecommerce and marketing teams aiming to automate customer engagement across Instagram, Facebook Messenger, and WhatsApp. 

Key Features 

• Instagram DM Marketing: Run 24/7 campaigns inside DMs. 

• WhatsApp Broadcasts: Send messages to 1,000+ users monthly. 

• Messenger Automation: Automate replies, gather leads, and send product updates. 

Pricing 

• Free Plan: For up to 1,000 contacts 

• Pro Plan: $15/month 

• Premium Plan: Custom pricing 

Pros 

• Excellent for funnel marketing 

• Strong visual editor 

• Template-based build options 

Cons 

• SMS features can lag 

• Cannot design chatbot logic from scratch 

• Limited built-in appointment tools 

5. Engati 

Engati lets you build rule-based or AI-powered bots for your website with an intuitive interface and omnichannel functionality. 

Key Features 

• Visual Flow Builder: Design bot logic without code. 

• Multilingual Support: Chat with global users in their native language. 

• Multi-Channel Support: Works across 10+ platforms including WhatsApp, Instagram, and Facebook. 

Pricing 

• No self-serve pricing; contact sales 

• 7-day free trial available 

Pros 

• Easy to get started 

• Live chat options 

• Scalable to multiple channels 

Cons 

• Interface can lag with heavy traffic 

• Documentation can be confusing for beginners 

5. Zoho SalesIQ 

Zoho SalesIQ offers intuitive live chat software with its AI-powered solution, Zobot™. It’s a top choice for integrating a free chatbot for website that enhances user support without complex setup. 

Key Features 

• AI Automation: Zobot™ uses artificial intelligence to personalize interactions and automate routine responses. 

• Smart Routing: Automatically connects visitors to the appropriate agent at the perfect time. 

• Live Monitoring: Track and respond to customer chats in real time. 

• Broad Integrations: Connects seamlessly with tools like Mailchimp, Zendesk, OpenAI, and WordPress. 

Pricing 

• Free: Three operator licenses, insights on 10,000 monthly visitors, and up to 100 chats/month. 

• Basic ($10/user/month): 50,000 monthly visitors, 1,000 chats, and one chatbot. 

• Professional ($17/user/month): 100,000 visitors, unlimited chats, and five chatbots. 

• Enterprise ($25/user/month): 200,000 visitors, unlimited chats, and ten chatbots. 

• Free 15-day trial included for all paid plans. 

Pros 

• User-friendly interface 

• Customizable chat experience 

• Automated lead routing 

• Personalized responses 

Cons 

• Persistent notification icon may distract users 

• Complex user interface 

6. Verloop.io

Verloop.io is an AI-driven customer service platform offering a powerful conversational AI chatbot for websites with robust free-tier options. 

Key Features 

• Veca Module: AI endpoint optimizes multi-intent queries for e-commerce. 

• Voice & Text Input: Supports both voice-based and text-based chatbot interactions. 

• Advanced Analytics: Provides detailed performance tracking and dashboards. 

• AI Response Engine: Automates real-time and accurate customer replies. 

Pricing 

• Starter (Free): Includes 500 chats per month. 

• Business ($49/month): Adds unlimited agents, Zapier integrations, and enriched lead data. 

• Enterprise ($699/month): Offers custom reports, onboarding support, and advanced export options. 

Pros 

• Highly customizable triggers 

• Multilingual and voice-ready 

• Real-time dashboard insights 

• Straightforward to implement 

Cons 

• Occasional notification glitches 

• Heavy resource usage 

• Response times can lag 

7. Flow XO 

Flow XO lets you build chatbots for websites, messaging platforms, SMS, and more- complete with unique features like payment processing and brand voice control. 

Key Features 

• Live Hand-Off: Transition conversations between bots and human agents. 

• Lead Pre-Filtering: Automatically qualify visitors before escalation. 

• Chat Payments: Accept payments directly within the chat interface. 

• 100+ Integrations: Works with platforms like GitHub, Google Sheets, Intercom, and more. 

Pricing 

• The free plan includes 500 monthly interactions. 

• Standard ($19/month) plan plus optional add-ons (e.g., extra bots or interactions). 

Pros 

• Easy to build and launch 

• Supports payments in-chat 

• Broad functionality with solid support 

Cons 

• Response lag compared to competitors 

• Editor slows with flows over 30 blocks 

8. Tidio 

Tidio combines live chat and free chatbot builder tools with AI-powered bots (Lyro) to automate support, lead capture, and FAQ handling. 

Key Features 

• Smart Triggers: Engage users based on their behavior and interaction context. 

• Visual Bot Builder: Drag-and-drop interface for creating rule-based bots. 

• Templates & AI: Prebuilt flows and Lyro AI for common automation. 

• Unified Chat & Live Support: Seamlessly shifts between human and automated chat. 

Pricing 

• Free Trial available for 7 days. 

• Starter ($29/month), Growth ($59/month), Premium ($2999/month). 

• Add-ons: 

• Lyro AI Chatbot (50 convos/mo for $39/month) 

• Flows Feature (2,000 visitors/mo for $29/month) 

Pros 

• Intuitive user experience 

• Responsive technical support 

• Combines live chat with automation efficiently 

Cons 

• Drag-and-drop builder can be glitchy 

• No Instagram, Twitter, or WhatsApp chat management 

9. Zendesk 

Zendesk is a powerful customer experience platform that supports businesses with a full suite of tools, including live chat, AI automation, and chatbot capabilities. It’s well-suited for startups to enterprises aiming to deliver fast, reliable, and personalized customer support across multiple channels. 

Key Features 

• 24/7 Chatbots: Automate common queries and reduce response time with AI bots that are always available. 

• Omnichannel Messaging: Engage customers through your website, mobile app, and various social platforms. 

• AI-Driven Assistant: Built from years of real-world support data, Zendesk’s AI understands user intent and delivers relevant, contextual responses. 

• Helpdesk Ticketing System: Keep track of every customer interaction with an integrated and efficient ticket management system. 

Pricing 

Zendesk’s suite plans include: 

• Suite Team – $55/agent/month 

• Suite Growth – $89/agent/month 

• Suite Professional – $115/agent/month 

• Suite Enterprise – Contact sales 

They also offer basic support plans: 

• Support Team – $19/agent/month 

• Support Professional – $55/agent/month 

• Support Enterprise – $115/agent/month 
   

Add-ons are available for additional features as needed. 

Pros 

• Full omnichannel communication suite 

• Automation through AI workflows 

• Smooth integration with CRM and third-party tools 

• Serves both support and sales use cases 

Cons 

• Pricing and add-ons can be complex to navigate 

• Limited flexibility in lower-tier plans 

10. ChatBot 

ChatBot is an AI-first chatbot platform that autonomously learns from your site, help center, and content libraries to provide smart, instant responses. It works independently of third-party LLMs and offers full customization for your support needs. 

Key Features 

• Visual Builder: Use drag-and-drop blocks to design conversational flows with no code required. 

• Live Testing Tool: Simulate and test conversations during bot creation to ensure everything works as expected. 

• Custom Chat Widget: Personalize your chat widget to match your branding and UI. 

• Developer API Access: Build custom integrations and manage bot behavior using robust APIs. 

Pricing 

Free trial available for all plans. Paid plans include: 

• Starter – $52/month (billed annually) 

• Team – $142/month (billed annually) 

• Business – $424/month (billed annually) 

• Enterprise – Custom pricing available 
  Monthly billing options are also available at a higher rate. 

Pros 

• Scalable bot for unlimited customer interactions 

• Ready-to-use templates tailored to marketing, support, or sales 

• Integrates seamlessly with LiveChat for hybrid support 

• Great for beginners and non-tech users 

Cons 

• No phone support for users 

• Bots may struggle with very complex queries 

11. Botpress 

Botpress is a developer-focused chatbot platform built on ChatGPT. It lets teams train, deploy, and manage custom AI agents for internal and customer-facing needs, across multiple messaging platforms. 

Key Features 

• Conversational AI Engine: Powered by ChatGPT, enabling natural, human-like responses and understanding. 

• Template Library: Quickly deploy chatbots from prebuilt bot templates tailored to common business workflows. 

• Conversation Studio: A full visual editor and emulator to build, preview, and optimize conversation flows. 

• Flexible APIs: Build modular chatbots with deep integrations using Botpress’s open APIs. 

Pricing 

• Pay-as-you-go – Free to start 

• Team Plan – $495/month 

• Enterprise – Custom pricing available 

Pros 

• Only pay for what you use 

• Extensive learning resources and community support 

• Auto-translation into 100+ languages 

• High-quality customer assistance 

Cons 

• No way to export full chat logs 

• Advanced tools may sometimes fail under load 

What Is a Website AI Chatbot? 

A website chatbot is a virtual assistant that engages visitors via real-time chat, providing answers, collecting information, or completing tasks; all in a conversational format. 

How AI chatbot Works: 

1. User Input: Visitors interact with a chatbot through a widget on your site. 

2. Language Understanding: Chatbots use NLP to understand what users are saying. 

3. Action or Response: Based on rules or AI models, the chatbot replies, routes the request, or performs tasks. 

4. System Integration: Bots can tap into CRM tools, helpdesks, or ecommerce platforms for dynamic, contextual support. 

Chatbots reduce support load, shorten response times, and improve overall customer satisfaction. With tools like botxpert, you can train your bot using your own documents and go live in minutes. 

What Are the Benefits of AI Chatbot for Website? 

24/7 Responses 

Integrating a chatbot for your website means your business never sleeps. Unlike live agents, chatbots are available around the clock, no breaks, no time zones, and no wait times. 

Whether it’s 3 a.m. or a public holiday, website visitors can get instant support, ask questions, and complete actions without human assistance. That kind of consistency builds trust and improves user retention. 

Cost-Effective 

From small businesses to large enterprises, cost reduction is always a priority. And here’s where chatbots shine. 

Here’s why AI chatbot is budget-friendly: 

• No recurring labor costs: Chatbots don’t need salaries, benefits, or coffee breaks. 

• Handles multiple users simultaneously: One bot = thousands of conversations. 

• Scales with your business: You don’t need to hire more reps when traffic spikes. 

• Minimizes errors: Fewer human mistakes in order handling, scheduling, and data entry. 

This makes deploying a website chatbot not just an operational upgrade, but also a financial one. 

Quick Response Time 

Customers today don’t want to wait. A chatbot handles repetitive queries instantly, escalating only complex issues to a human. 

This leads to: 

• Faster issue resolution 

• Lower support costs 

• Happier, more engaged visitors 

With an AI chatbot for your website, you turn speed into a competitive advantage. 

Criteria to Consider When Choosing a Website AI Chatbot 

Multilingual Automated Support 

If your audience is multilingual, your chatbot needs to be as well. Look for platforms that offer multilingual capabilities to serve a global customer base seamlessly. 

With botxpert, adding language support is simple, just upload your content and select the languages you want. The chatbot will take care of the rest. 

Automation 

A good chatbot should be able to handle: 

• FAQs 

• Booking confirmations 

• Product recommendations 

• Basic troubleshooting 

…without needing human help. Look for a builder that supports workflow automation, especially one that allows conditional logic or user-defined triggers to automate common tasks efficiently. 

Personalization 

Nobody wants a robotic “Hello, how may I help you?” anymore. Look for a chatbot that can: 

• Greet users by name 

• Recall past interactions 

• Offer suggestions based on behavior 

Personalization builds connections and conversions. 

Other Key Features to Look For in an AI chatbot: 

Intelligent Communication 

Pick a platform powered by AI and NLP. This ensures your chatbot understands real context, not just keywords, and responds naturally. 

Analytics & Insights 

Your chatbot should do more than talk. It should listen and report. Choose a solution with built-in analytics dashboards that track visitor behavior, drop-offs, and conversion trends. 

Scalability 

Your needs today won’t be the same as a year from now. Make sure your chatbot can scale with your business; whether you’re adding new products, languages, or higher volumes of traffic. 

Data Security 

Especially if you’re collecting user information, make sure the platform is compliant with major privacy standards like GDPR or CCPA. 

Affordable Pricing 

Don’t pay for enterprise features you don’t need. Go with a solution that gives you room to grow, start free, and expand as your business does. 

Dedicated Support 

When something breaks (and eventually, something always does), good support matters. Look for platforms that offer technical help and regular updates, not just a generic FAQ page. 

Get an AI chatbot for your website today! 

Want to give your website a 24/7 upgrade without writing a single line of code? botxpert lets you do just that. 

Upload your documents, product guides, or help center content, and we’ll turn that into a fully functioning AI chatbot, ready to go live in minutes. 

-No developers needed 
-No credit card required 
-No limit on websites 

When you’re ready to scale, switch to our paid plans for advanced logic, integrations, and analytics. 

Start for free. Launch in minutes. Let your website talk. 
Try botxpert today and build your ideal website chatbot. 

check out our other blogs to know more. blogs.botxpert

Note: The rankings in this article are not an indicator of market success, reliability, or overall quality. The numbering is for organizational purposes only and does not reflect a comparative judgment between platforms.