The AED 150,000 Question: Build Your Insurance chatbot |No Developers Needed

The insurance industry in Dubai is digitizing at lightning speed, yet building an AI insurance chatbot still feels out of reach for many firms. Projects typically cost between AED 150,000–300,000 and take months to roll out, delaying impact. Meanwhile, many insurers are stuck with outdated chatbot systems that confuse users, drain support resources, and hold back their digital potential. 

botxpert changes everything. No developers, no time wasted. Just upload your knowledge base and build your insurance chatbot in 30 minutes. 

The Problem: Cost, Duration, Experience 

Building an insurance chatbot seems like a no-brainer until you see the cost and timeline. Most companies in the UAE are facing some combination of these four problems: 

Costs through the roof: 

Custom chatbot builds start at AED 150,000, and that’s not even factoring in integration, compliance, and updates costs. This alone keeps many insurers in manual workflows. 

Slow to deliver: 

Development timelines vary from 3 to 6 months, with delays caused by vendor management, internal approvals, and scope not being clear. By the time the chatbot is launched, customers’ expectations have changed. 

Generic experience for customers: 

Only a few chatbots are designed based on actual claims workflow. Instead, customers are clicking their way through nonsensical menus, receiving generic automated responses, or being directed to call lines again. 

Adding IT as a dependency: 

Even simple changes take a developer to make. This slows down development, strings out budgets, and takes business teams out of the Automation process. 

Putting it all together, you are paying for a “smart” solution, while still frustrating users and wasting their time. 

Over 50% of UAE policyholders state delays to their claim are the biggest source of frustration 

Source: PwC Middle East, 2023 

Solution: Create Your Insurance Chatbot from What You Already Have 

botxpert is pioneering how chatbots are built, without huge budgets and unnecessary hassle behind developers.  

Here’s how it works: you upload your claims documentation, yes, even a PDF! and our AI analyzes the processes, processes the logic, and delivers an intelligent assistant. This is not a simple FAQ bot. It’s a step-by-step guide based on your workflow. 

In less than 30 minutes, you will have a live insurance chatbot based on your process, your rules, and your brand tone. You have the ability to deploy it to your website, mobile app, or even WhatsApp. 

Training it on your own documents builds in accuracy and compliance from day one.

Therefore, instead of asking “What is the chatbot price for my company?” you are asking, “How soon can I go live?” 

Why It works:

No developers, no delays, and no speculating for your insurance chatbot

botxpert is a non-traditional solution which allows your operations or customer experience team to control everything. There will be no need to contact tech support to build or update your chatbot.  

This means you will: 

• Decrease your development cost by 70-90% 

• Avoid months of back-and-forth with vendor 

• Deploy faster and react rapidly to customer feedback 

Even better, your team owns the process, no waiting on IT, no scope to creep and no surprise invoices for “small changes.” 

Whether you are a major insurer or a maturing TPA, botxpert will make chatbot pricing models predictable, scalable and finally under your control. 

Try it out now: from static to AI insurance chatbot in 30 Minutes 

You do not need a dev team or a multi-phase RFP. You just need your current knowledge base, and 30 minutes of your time.  

botxpert will help you convert it to a fully functional, 24/7 AI assistant that enhances customer experience, reduces call volume, and keeps you on the leading edge.  

Stop overpaying for chatbots that don’t deliver. check out our agent studio to build better, faster, and on your schedule. 

check out our other blogs to know more. blogs.botxpert